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Listing at Shopping Sites to Spur Sales
By Michelle Megna

July 17, 2008


Listing your products at comparison shopping engines (CSEs) is an affordable way to market your inventory, and with hundreds to choose from, it makes sense to select a few and experiment to see what best fits your e-business.

For advice on how to do this, we turned to Chip Arndt of MerchantAdvantage, a company specializing in marketing solutions that help small e-tailers feed their product catalogs to hundreds of shopping destination channels and then helps them manage and analyze the campaigns.

"The good news for online merchants is that there is a plethora of shopping destination sites and comparison shopping engines to pick from, each bringing millions of people each month to their online mall to find your products," he said, adding that you do have to test to see which ones best fit your e-business.

He cites the following as examples of CSEs: Amazon, Become, buySAFE bonded shopping network, Cooking.com, eBay!, GourmetFoodMall.com, Google Product Search, Greenzer, Like.com, MachineTools.com, Microsoft Cashback, myCoupons.com, PriceGrabber, PriceRunner, Pronto, Shop.com, Shopping.com, Shopzilla, Smarter, SortPrice, theFind, ToolCrib, Yahoo! Shopping and Merchant Advantage has a more comprehensive list at its site.

So how do you decide what works best? It depends on your strategy and what you're selling. Arndt says he has many clients who are very selective when sending their product catalog data to CSEs. "For instance, some only use niche comparison shopping engines that specialize in selling machine tools, gourmet food, or golf related products. Other clients use over 60 comparison shopping engines in order to saturate the marketplace with their products and be wherever an online shopper might be to build brand awareness. The strategy each client takes depends on budgets and time, but, in each case, comparison shopping engines work for them," he said.

In terms of cost, some comparison shopping engines only charge when a sale is made, others have a flat rate per month, and others are free, according to Arndt, so not all comparison shopping engines charge on a pay-per-click/pay-per-lead model. Such examples are: Google Product Search; JellyFish, Microsoft Cash Back; MSN Shopping; myCoupons.com, and theFind.com.

Arndt also says that when working with comparison shopping engines, online merchants must ensure that the product catalog they send to a comparison shopping engine is perfect and up to date, so that the comparison shopping engine lists everything correctly in all of the appropriate places on their site. This can be done directly with each comparison shopping site, i.e. feeding them a file each day that follows their feed specification document, or by using a Web-based tool that takes care of these issues for you. So, without further ado, here's "Chip's Tips" for getting started with CSEs.

Comparison Shopping Engines: 8 Steps to Success
  1. Professional Look, Feel, and Functionality: Clean up your online storefront/Web site. Ask your friends to go to your website and ask them this: "If you were a stranger and you came to my website would you buy from me?" If they say no, ask them why and remember that you only have one chance to make a good first impression.

  2. Start with Four Free Comparison Shopping Engines: Send your entire product catalog to four free comparison shopping engines: Google Product Search, theFind.com, MSN LiveSearch, and Microsoft Cashback. They are free, may lead to some sales, and will certainly help with organic SEO search. Where else can you get free marketing and also learn how comparison shopping engines work before making a larger time and financial commitment?

  3. Use a Cost-Effective, Web-based Tool to Handle Technical Issues with Analysis: There are solutions in the marketplace that, for as little as $145 a month and no transaction fees, no listing fees, no revenue share, and no set-up costs, can get you up and running in less than 48 hours on the free sites mentioned above (and 21 others, if you choose for the same price), with analytics included.

  4. Test, Test, and Test Various Comparison Shopping Engines: Even after you "worked" a specific comparison shopping engine for 60-90 days, optimized your feeds properly, and used the SKU level bidding feature of some comparison shopping engines, sometimes a particular comparison shopping engine still may not lead to sales. Instead of getting upset, try another comparison shopping engine. There are a lot of comparison shopping engines out there that may have a more appropriate audience for you. And, since most comparison shopping engines charge on a month-to-month basis, can you afford not to try them?

  5. Educate Yourself: There are many resources on the Web about best practices when working with comparison shopping engines. You can access several free Webinars, whitepapers, and other sources of information, with no obligation, from the MerchantAdvantage site.

  6. Catalog Dipping: Not every product you sell will sell well on every comparison shopping engine: we all know that fact. Try adopting a strategy of only sending products that lead to sales and not just clicks. You can do this easily when using a Web-based tool with analytics, to manage your product catalog feeds and start to have some fun when working with comparison shopping engines.

  7. Choice: Make sure you have the option and choice to send your product catalog feed to any marketing channel available to you on the Internet. That includes over 250 comparison shopping sites I know of, affiliate sites as Commission Junction and Linkshare (that can get you to the smallest of sites where your products can be found), eBay! and Amazon. Why? Because you never know into which comparison shopping engine your product catalog will lead to the most sales.

  8. Timing is Everything: Although it is very important to feed your most current product information to CSEs, they typically "Index" them before consumers view the information. It is best to be sure and upload your product data just before the CSE sweeps, or imports their data, and this typically happens a few times a day at varied times depending on the CSE.

    But, when possible, it is good to allow a day or so between feeds to allow proper indexing within the CSE, and particularly Google Base. So, if your product information has not changed, wait until it has (up to a few days) before feeding again. This will allow your products to be properly categorized and indexed, and help your performance within that CSE.

Michelle Megna is managing editor of ECommerce-Guide.com.

Do you have a comment or question about this article or other e-commerce topics in general? Speak out in the SmallBusinessComputing.com E-Commerce Forum. Join the discussion today!

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