You are in the: Small Business Computing Channelarrow
Small Business Technology
» ECommerce-Guide | Small Business Computing | Webopedia | WinPlanet

ECommerce-Guide provides ecommerce business owners with e-commerce news, hardware and software reviews and tutorials, online business solutions and information about PayPal and how to sell on eBay.   News, reviews and practical solutions for your online business  
Home News & Trends Solutions Resources eBiz FAQ Selling on eBay Forums Videos Products Glossary About


Search
ECommerce-Guide

ECommerce Glossary
Enter a Term:

Free Newsletters
Small Business Tech Daily

Webopedia

You are in: ECommerce-Guide

ECommerce-Guide Essentials
eBiz FAQ
Everything you need to know to start your own successful e-business.

Selling on eBay
How to make money in the online marketplace.

PayPal Payments and More
What's new in secure payments for your online store.

Shopping Cart Software
Solutions to close, process and track your online sales.



Related Articles
Eight Free Tools for Tuning Up Online Ad Campaigns
Set Up Online Payment Processing in Four Steps
PayPal Opens Overseas Selling Site for Small E-Tailers
PowerReviews Express: Affordable Customer Reviews
December E-Mail Marketing Tips
By Vangie Beal

December 2, 2008


With Cyber Monday over and the final stretch of December ahead, online merchants are officially in the count-down to the holidays. To help, Ecommerce-Guide.com spoke with Luc Vezina, head of marketing at Campaigner, to find out what Web shop owners should be doing during the month of December as part of their overall holiday promotional plans.

Editor's Picks
» Web Analytics Primer: Five Basic Metrics Demystified

» Find Holiday Profits with Revamped Google Product Search

» Search Engine Optimization Tips: Going Beyond Keywords

» D.I.Y. SEO: Four Rules for High Rankings

» eBiz News: Google Streamlines Feeds to Product Search

» The 12 E-Commerce Tips of Christmas, Hanukkah, Kwanzaa

Tips for December E-Mail Promotions

In December, you will really want to pick up the pace as we get closer to the final shopping days. Normally, subscribers might start clicking their spam button due to the frequency of some e-mail newsletters, but for online vendors, this month is the one time of year when you can send more e-mails out and not get blacklisted by subscribers. Right now subscribers really want those promotions and shopping deals. In December, you should focus less on branding and more directly on products in your inventory.

  • Make It Easy For People to Buy: People are in buying mode and you have to make it easy for them to complete the sale. Your e-mail should help people find a product they are looking for by categorizing items by the recipient of the gift or by price range. The easier you make it to shop by using a strong call to action, the better your e-mail marketing results and conversions will be. This can be done through the basic layout of your e-mail. For best results, make sure your product images are linked to the product page on your Web site. People will be more inclined to click on those product shots, not text underneath. If possible, include shopping cart links right in the e-mail.

  • Target Male Shoppers: According to the National Retail Association, by Dec. 18 of last year 20 percent of men had not't started their Christmas shopping. This is the perfect time to target those last-minute male gift shoppers. You can send the e-mail to the entire list, if you're unable to segment and target only male subscribers, but focus on making it attractive and easy for male shoppers to simply click and buy. Offer suggestions for types of recipients, such as wife, boss, child, teens, parents, mother-in-law and so on.  

  • Countdown in Earnest: Its time to step up those occasional countdowns you started in October and continued in November. Now is the time to instill a sense of urgency in your countdown message, and remind shoppers of exactly how many shopping days are left before the last shipping date.

  • Deep Discounts: The reasons more people are moving to online shopping are changing. In the past it was mainly about convenience, but this year the droves of online shoppers will include more recession-minded consumers who don't want to waste time and gas driving around, and those who really are sticking to a tight holiday spending budget. Be sure you offer deep discounts to holiday shoppers on your subscriber list in the final weeks leading up to your shipping cut-off date. Now more than ever these deep discounts will result in conversions.

  • Put Call-to-Action in Subject Lines: As the shopping frenzy closes in, subject lines will directly influence your open rate. And while your message is sitting in a subscriber's inbox, this single line is what differentiates you from the competitors. If you tested subject lines back in October and November, now is the time to get those subject lines working for you. Subject lines need to be very aggressive, and forget about branding right now. The focus is on your call-to-action, so put those deep discounts and promotions right in the subject line. Vezina said that this time of year, e-mails with an offer in the subject line will have higher open-rates.   

Luc Vezina, Campaigner's head of marketing, is an advocate of permission-based e-mail marketing. He is responsible for driving the direction of Campaigner's products, which let marketers carry out relevant, personalized dialogues with their customers.

Vangie Beal is a seasoned online marketplace seller, frequent contributor to ECommerce-Guide.com and avid online bargain hunter. She is also managing editor of Webopedia.com.

Do you have a comment or question about this article or other e-commerce topics in general? Speak out in the SmallBusinessComputing.com E-Commerce Forum. Join the discussion today!

Tools:
Add ecommerce-guide.com to your favorites
Add ecommerce-guide.com to your browser search box
IE 7 | Firefox 2.0 | Firefox 1.5.x
Receive news via our XML/RSS feed