News Section Index

Marketing Your Small Business with Customer Reviews
Customer comments and testimonials make great small business marketing fodder. We asked the experts to share the best way to leverage customer feedback.
Tags: marketing
Will the New iPad Be a Game-Changer for Online Retailers?
Industry experts agree that the new iPad will change how consumers shop -- potentially affecting your ecommerce business if you're not ready for an influx tablet-wielding shoppers by this holiday ...
Top 2012 Ecommerce Trend: Retailers Need to Move to Mobile
The "I'm thinking about it" stage of optimizing for mobile customers has passed. It's now a must-do for even the smallest of online retailers.
Email Marketing: Industry Research and Trends Reports
25 email marketing facts, industry predictions and best practice advice to help small business ecommerce site owners cash in on email marketing trends.
VeriShow Gives Facebook Customer Service Chat Capability
The VeriShow platform is an affordable way for small business ecommerce site owners to provide live support to Facebook customers.
Social Media Marketing & Research Reports for SMBs
21 social media research reports, industry forecasts and expert guides to help small business ecommerce site owners to better understand the world of social commerce and marketing.
Holiday 2011 Trends: Are you Ready for Free Shipping Day?
Free Shipping Day helps merchants promote free shipping offers for holiday shoppers.
2011 Holiday Shopping Research and Trends
Highlights from 29 research reports, industry predictions and expert ecommerce guides to help you get ready for this year’s online holiday shopping season.
EBay Set to Launch Open X.Commerce Platform Today
The X.commerce platform combines many eBay assets for ecommerce software developers and merchants.
Mobile Commerce Research for Online Retailers
We showcase the highlights from 27 research reports to help you plan your mobile commerce strategy.
Mobile Commerce: iPad and Tablet Shoppers Buy More
Research shows a large increase in ecommerce website traffic from smartphones, but the conversion rate is much higher on iPads and tablets. Is your ecommerce website optimized to cash in on that t...
PayPal Handles PCI Compliance for SMB Ecommerce Merchants
PayPal updates Payflow Link to provide merchants with PCI peace of mind.
3 Consumer Shopping Trends Online Retailers Need to Know
From connecting with brands on Facebook to the importance of being found in Google, consumer research data helps merchants identify the best strategies for connecting with online shoppers.
App Lets Retailers Build Facebook Stores
Demandware ships a prototype application that lets customers build retail stores on Facebook.
5 Tips to Make Your Website Mobile Friendly
Eight out of 10 people shop online at least twice a week, but everyday more of them use their phone rather than their desktop. Here's how to capture mobile sales on the cheap.
Do You Need Mobile Commerce?
Is mobile commerce the next step for your small business ecommerce website? Join our panel of experts in a Twitter Chat and get answers to your mobile commerce questions.
Calculating ROI on Your Small Biz Ecommerce Website
Helen Bradley shows how to calculate the ROI on your small business ecommerce site and how you can use it to improve your profits.
EBay Acquisition to Drive Ecommerce Innovation
EBay's purchase of GSI Commerce for $2.4 billion signals the auction giant's desire to be "partner of choice" for retailers big and small.
Want Group Discounts? Facebook's Got 'Em
Facebook plans to add a group discount service aimed at local business to bolster its online selling efforts.
eBay Sees Payments Booming as Ecommerce Goes Mainstream
Declaring that the lines between online and traditional retail have inexorably blurred, CEO John Donahoe looks to new platforms and devices while payments business soars.
Survey: Online Consumers Prefer 'Social' Sign-in
Consumers are much more likely to stay on an e-tailer's site if their social networking IDs let the site automatically recognize and log them in, according to a new survey from Janrain.
Online Retail Sales Set New Record in Q4, Topping $43 Billion
Web retailers made hay this holiday season, posting the fifth consecutive quarter of year-over-year growth, driven in part by strong sales in computer software and other segments.
Amazon Q4 Sales Fall Short of Forecast, Earnings Top Estimates
Online retail giant sees sales rocket up 36 percent in the fourth quarter, and 40 percent for the year, but analysts are left wanting more, and the stock takes an after-hours hit.
3 Ecommerce Trends to Watch in 2011
We define and discuss the technology behind three top ecommerce software and marketing trends for 2011: analytics, social media integration and ecommerce remarketing.
Snowstorm Helps Online Retailers Top Holiday Spending Record
Ecommerce sector poised to finish the year with a bang, as snowbound East Coasters add to an already-record-breaking holiday shopping season.

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