Industry experts agree that the new iPad will change how consumers shop -- potentially affecting your ecommerce business if you're not ready for an influx tablet-wielding shoppers by this holiday ...
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The "I'm thinking about it" stage of optimizing for mobile customers has passed. It's now a must-do for even the smallest of online retailers.
The VeriShow platform is an affordable way for small business ecommerce site owners to provide live support to Facebook customers.
21 social media research reports, industry forecasts and expert guides to help small business ecommerce site owners to better understand the world of social commerce and marketing.
Highlights from 29 research reports, industry predictions and expert ecommerce guides to help you get ready for this years online holiday shopping season.
We showcase the highlights from 27 research reports to help you plan your mobile commerce strategy.
Research shows a large increase in ecommerce website traffic from smartphones, but the conversion rate is much higher on iPads and tablets. Is your ecommerce website optimized to cash in on that t...
PayPal updates Payflow Link to provide merchants with PCI peace of mind.
From connecting with brands on Facebook to the importance of being found in Google, consumer research data helps merchants identify the best strategies for connecting with online shoppers.
Eight out of 10 people shop online at least twice a week, but everyday more of them use their phone rather than their desktop. Here's how to capture mobile sales on the cheap.
Is mobile commerce the next step for your small business ecommerce website? Join our panel of experts in a Twitter Chat and get answers to your mobile commerce questions.
Helen Bradley shows how to calculate the ROI on your small business ecommerce site and how you can use it to improve your profits.
Consumers are much more likely to stay on an e-tailer's site if their social networking IDs let the site automatically recognize and log them in, according to a new survey from Janrain.
We define and discuss the technology behind three top ecommerce software and marketing trends for 2011: analytics, social media integration and ecommerce remarketing.
Brisk sales over the Thanksgiving holiday continue strong start to the season, come amid strong interest in deals and sturdy site performances, various sources indicate.
Online metrics firm comScore reports a strong start to holiday season for Internet retailers, raising its forecast for November and December as merchants push aggressive promotions.
The latest changes in the major search engines are impacting how firms that analyze search behavior count what is or isn't a legit search.
After some last-minute testing over the weekend, Microsoft and Yahoo plan to begin the migration of search ad serving from Yahoo's technology to Microsoft's adCenter.
Mobile devices are about to change the way everyone shops online. Is your ecommerce site ready for the revolution? Laurie McCabe explains what you need to know and why.
Stamps.com offers a free program for eBay sellers -- you just pay for printed postage and insurance. The software is easy to use and offers ample opportunity to automate many tasks for creating sh...
A survey shows the big online advertisers are big spenders again. And this bodes well for small Web shops, too.
Google's recent acquisition of Plink signals the company's growing interest in all things mobile. Is visual search a trend for ecommerce owners to watch?
Tying all of your various channels of communication together makes running your small business ecommerce site -- from anywhere -- easier and more effective.
The search leader's social networking service is again taking steps to lock down its activity.
From growing your email list to creating an online community, a contest can be a valuable small business marketing tool. Strutta CEO, Ben Pickering, offers Web shop owners' tips for running onlin...
The Virtual Contact Center: An Essential Guide to Transform Your Customer Experience An Essential Guide to Transform Your Customer Experience What is a Virtual Contact Center? A Virtual Contact Center (VCC) is a cloud-based contact...
5 Tips for Live Chat Success A short checklist to help agents provide superior service via live chat. Filled with practical tips, actionable items, these best practices will...
Evolve or Die: Security Adaptation in a Virtual World As virtualization projects continue to accelerate, organizations are discovering they have changed how datacenters are architected, built, and...
4 Security Industry Analyst Recommendations on DDoS Protection Four key insights from the Competitive Landscape: DDoS Mitigation Solutions report to consider when you want to protect your company from attacks....