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Putting the UX into VPN: How Enterprises Are Streamlining Remote Access How do you authenticate the users who need remote access to your corporate network today? Are you still handing out physical fobs? Or have you made...
The Virtual Contact Center: An Essential Guide to Transform Your Customer Experience An Essential Guide to Transform Your Customer Experience What is a Virtual Contact Center? A Virtual Contact Center (VCC) is a cloud-based contact...
Using Log Data Streams for Real-time Analytics: 4 Common Use Cases An organization's ability to identify, assess and resolve technical issues is critical to business success. Developer, operations and IT teams must...
Forrester Report: Cloud Evolves From Point Solution To Strategic Enabler Of The New Connected Economy Learn how businesses in all industries are adapting to the connected economy with new cloud-enabled offerings. Download Forrester's report now.