Stamps.com offers a free program for eBay sellers -- you just pay for printed postage and insurance. The software is easy to use and offers ample opportunity to automate many tasks for creating sh...
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When it comes to making it easy for people to shop on your small business ecommerce site, the little things matter. Helen Bradley shows you five website design tips to improve your customers' expe...
Ecommerce giant turns in a profitable quarter with a 45 percent surge in net income, but misses analysts' estimates.
eBay's payment unit, PayPal, has a record quarter as the ecommerce colossus continues its turnaround.
Facebook, Twitter, LinkedIn it's all about connecting with your customers and cultivating strong relationships. Business owners just like you share their top tips for CRM success.
From understanding your international consumers to automating ecommerce processes, we talk to industry experts to find out what challenges small businesses face when going global.
Our eBay and small business marketing expert offers his take on how long you should run an auction on eBay, shares a free market research site and shows how you can adopt a marketing lesson from V...
From communicating with customers in your email newsletter to making sure your brand can be found on Facebook, we look at four different ecommerce marketing trends for your business.
Responding to public pressure to let users control their personal information, Facebook offers a new permissions box that will appear every time anyone installs a new application.
Choice tips on domain names, online video conversion software and a great marketing lesson from Toyota are all on tap right here -- courtesy of maverick marketer, Andrew Lock.
These 10 tips can help your ecommerce marketing efforts pay off by engaging customers and improving participation and sales.
We take you step-by-step through the process of maximizing your 140-charcter small business marketing messages on Twitter.
Looking for software to solve a problem? A new online application marketplace caters to small business and ecommerce owners with one to nine employees.
This eBay tools guide offers details on 20 different free and low-cost eBay tools for sellers. You can use these eBay tools to manage, edit, enhance or add interactive features to your listings.
A customer loyalty rewards program can help your small business ecommerce site acquire and retain loyal customers. We offer tips and advice to get you started with a rewards program of your own.
In this guide, we'll explore different types of remarketing services, learn how remarketing services can turn a shopping cart abandoner in to a paying customer, and offer tips on how to find a rem...
Using encryption and tokens in its ProtectPay services, ProPay aims to make electronic ACH transactions safer for small business merchants.
Let your customers know you are the expert by offering a free eBook. This week, we offer ecommerce marketing tips for writing and distributing your own eBook.
Another run-in with bad customer service shows how some companies even the giant ones just dont get how good customer service is one of the best kinds of free marketing.
Incorporating small business SEO strategies into your company press releases extends the life of your news, makes it easier for journalists to find and drives potential business to your Web site.
An online service that lets you outsource your copywriting needs to professionals, a way to easily download popular software to your new PC and finally an online exchange for gift cards.
Managing a small ecommerce business is time consuming, but dedicating time to provide customer support is crucial. We outline different communication methods for providing customer support.
The results page redesign intends to make it easier for people to find what they're looking for, which is good news for ecommerce merchants.
If you're looking to get into the ecommerce business, Intuit wants you to know about its website design and management options.
Forrester Report: Build a Better Business Case for UC This report details Forrester Research, Inc.'s recommendation for IT professionals building out a Unified Communications and Collaboration...
Improving Engagement with Multi-Channel Service Best-in-Class organizations execute on a strategy that supports the multi-channel nature of customer requests. These leading organizations do not...
Securing Microsoft Office 365 As IT organizations start to face up to employees' subterranean embrace of the cloud, Office365 offers a promising compromise: Bring cloud-based...
Building a Layered Defense Against Data Breaches On-demand Event Event Date: December 16, 2014 According to the Privacy Rights Clearinghouse, over 224 publicly-disclosed data breaches have...